Hi, how much is a boiler replacement?
Answering for businesses, 24/7
She works from your business's own knowledge — answering enquiries, quoting approved prices and booking work across your channels, around the clock.
Apex Plumbing
Replies in seconds · Job file · SMS
Live write
Tuesday · 21:47
Hi, how much is a boiler replacement?
Evening! A like-for-like combi swap starts from £1,850 including parts. Want me to book Dan for a free survey this week?
Yes please — Thursday?
Thursday 09:30 is free — booked. You'll get a text confirmation now. Anything else?
Lead captured · Survey booked · 21:49
Platform
Enquiries. Quotes. Bookings. Handled — from the knowledge you already hold, under rules you sign.
Hours, rates, scripts, and exceptions enter one workspace. She does not invent policy.
Calls and messages arrive at one desk. She answers in seconds, cites the card, and can be interrupted.
Quotes, holds, and tickets pass to your calendar or CRM. Nothing is connected until you approve.
Capabilities
A board you can check. Tap a line for the detail; where there is proof it is one tap away.
The same receptionist and one memory of the customer. A price quoted by text is known to the WhatsApp thread and to the desk on this page.
Talk to her →Ears, voice and brain run on the same signed knowledge as the text desk — a call is a channel, not a separate product. Each desk arms its own line, and until it does, callers reach a human.
Every answer comes from knowledge an owner approved, with a version and a signature. Ask something the desk does not hold and she refuses rather than inventing.
Inspect the engine →Hours, directions, quotes and contact details open as a card in the business’s own colours — and every fact carries the digest of the cell it came from, so the customer can see it was not invented.
Open a real card →The pricing engine computes every figure from the approved list; the receptionist may name items, never numbers. A discount beyond authority waits for the owner, and the customer accepts from the card.
See the rate card →A reported fault opens a ticket, urgency triaged from the customer’s own words. Nobody is dispatched without a slot in the diary — or an override the ledger names as one.
The desk performs the standard front-desk scenarios and every turn is scored: grounded, honestly refused, or guessed. A guess is caught on stage instead of in production.
Watch a rehearsal →STOP honoured on the next send, quiet hours read from the customer’s own country, opt-out words in their language. Enforced by the platform, never merely asked of a model.
Read the posture →Numbers ride whichever network suits the country, the price and the reliability. Adding one is an adapter behind a port — never a rebuild, and never a reason you are stuck with ours.
See the switchboard →A quote is accepted on the record and the payment runs through your own process. We will not pretend a rail we have not built.
Mail reaches the company; the desk does not yet reply to it.
Two lines on this board say a thing is missing. That is the point: a desk that will tell a customer it does not know is built by people who will tell you what they have not finished.
Mandate brain
The Principal authorises a brain. Sarah answers the line. Atlas is Chief of Staff — same cells, same refusals, employable in any tool over HTTP. Nobody speaks as the principal. If there is no cell, they stop.
Mandate
May
May not
Ask as Atlas
The same brain the live desk answers from — queried over HTTP, live, right here. Cells verbatim or an honest refusal; never an invention.
Cortex · — cells
The live cell map, read from the brain itself just now. A lit border marks cells the last query pulled.
Protocols
The six rules a serious firm asks about first — read directly off the architecture, not written for this page.
Enterprise · Liability engine
Air Canada settled the question: the business is liable for what its AI says. So facts live in a ledger the model can only read. Prices that are not on a signed cell never enter context. Rules that matter are gates, not prompts. Humans hold go-live and the rate card. Industry is a pack, not a fork.
Keyword retrieve over signed cells. Deterministic, explainable. Vectors can sit behind the same chokepoint when a tenant has thousands of cells — not before.
STOP, caps, quiet hours, discount authority, impersonation, and invented amounts are enforced in code on the way in and the way out.
The approval inbox is the only write. History is never deleted. A desk still provisioning stays silent — the engine refuses until a principal signs.
Who is speaking
Acting as
Ask a price, a discount, a diagnosis, or go-live. The gates fire in code. The model never sees a price it is not allowed to say.
One lookup
The company owns every word. If it is not in a signed cell, it is not said.
Propose a write
There is one chokepoint. Staff cannot write. An operator may propose. Only the principal can sign.
New card body SpokenInbox
Nothing waiting. Autonomy sits in the middle. Authority sits here.
Append-only · emails and phones redacted
Your session's queries and refusals will appear here — append-only, exactly as the platform records its own.
House rules, carded rates, late arrivals. Doors and complimentary value stay with the on-call.
The engine does not branch on industry. Vets was a pack, not a fork.
Capture the job, quote the published call-out, hold the diary. No safety claims.
The engine does not branch on industry. Vets was a pack, not a fork.
Hours, nurse-clinic prices, emergency routing. No diagnosis from the desk.
Thirty packs. One engine underneath all of them.
A desk in provisioning cannot speak to the public. Humans hold that edge.
Enforced in code. This build is honest only while single-instance.
Staff cannot speak as the principal. Gate, not a request.
Drafts only. Send, sign, and go-live stay with the principal.
A new price is a ledger write. Writes need approval.
Price rows are stripped before they enter context unless the staff may quote.
Post-gate. The model is structurally unable to utter a figure that is not there.
Marketing SMS/WhatsApp blocked 21:00–08:00 by default — tenant policy, enforced in code.
Intake may hold a time. Diagnosis is a clinician.
Operating policy is not counsel of record.
Upgrades and waived deposits are writes.
Propose → principal approve → commit. History is never deleted.
Erasure in one call; retention by tenant policy; access codes never reach the summary.
Scale
Figures read from the platform itself. None of them are aspirational.
Measured, not promised
Built for the rush, not the quiet hour.
Commercial
Commercial terms written to survive procurement. Nothing on this list is an add-on.
The AI does the work; you pay for the work, not for seats to watch it.
Every reply, booking and refusal on the record — why did the AI do this? Answered.
Automatic switching, one continuous conversation. Language changes; context does not.
Prices only from your list. Policies enforced in code, not prompts.
Twelve months for the price of ten.
Cancel any month. Your customers, conversations and knowledge export with you.
Each desk can carry a different playbook without forking the platform.
Setup is included. Your numbers stay untouched until you approve go-live.
Industries
Receptionist is not a generic voice. Each colleague carries a playbook — trades, clinics, chambers, hospitality, property — without changing the system underneath. View all
After-hours calls, emergency triage, job booking, and quotes from your rate card.
02Intake, hours, insurance basics, and appointment holds without a full front desk.
03Conflict checks at the door, matter routing, and calm answers from your playbook.
04Reservations, house rules, and concierge questions in the voice of the property.
05Maintenance tickets, vendor hours, and resident questions grounded in policy.
06Seasonal demand, package pricing, and calendar holds without a missed lead.
Priced like software. Governed like a desk.
See pricingThe last word · For people, first
A staged night call — every mechanism stamped in it is live on this page.