Know what happened
after every call.
Your AI receptionist answers from your business knowledge, captures the enquiry and records the action taken. So your team knows where to pick up.
From enquiry to next step
Illustrative example · not a live call“Could I arrange a visit for Thursday?”A customer calling after hours
- Requested
- A Thursday visit
- Action taken
- Booking link sentThe customer can check available appointments.
- Still needed
- The customer chooses a timeAn appointment is not confirmed by sending a link.
A clear distinction between what was asked, what was done and what happens next.
A calm front desk.
A clear record.
Give the receptionist the information you trust. Decide where its authority ends. Review the actions it takes for your business.
Your information shapes the answer
Hours, services, prices and policies come from the knowledge you provide. Missing information needs an honest answer and a human next step.
Your team sets the boundaries
Configure the booking link and handoff destination for your desk. Test the caller experience before putting your number live.
Actions leave a record
Review recorded replies and actions. Keep a sent link, a customer request and a confirmed appointment distinct.
Made for your
kind of work.
Start with your business's questions and rules. Keep the detail close, without putting every feature in the way.
Calls, messages and your website
Configure the channels your business needs: voice, SMS, WhatsApp and web. Availability depends on your desk's setup.
View connections
Booking and human handoff
The receptionist can share your booking link and use a configured transfer destination. Appointment availability and confirmation depend on your booking system. Test unanswered transfers as part of setup.
Knowledge, control and security
Business knowledge informs the receptionist's answers; permissions and policies govern its actions. Review the controls relevant to your organisation.
Read about security · Explore the knowledge base
Plans and getting started
Check the published plans, included usage and terms before choosing your setup.
See pricing · Register your business
Bring your hardest question.
Try the voice demo with a real front-desk question. Then explore how Receptionist could fit your business.