Industries · Plumbing & Trades
She answers while you're under the boiler.
You physically cannot answer the phone on the tools — and the customer with a burst pipe doesn't wait for a callback. They ring the next name.
Your receptionist replies the instant the message lands, quotes from your real price list, and books the job while you finish the one that's paying you now. Every quote in writing, scrollable, on the record. Plumbing, electrical, construction, plastering, decorating, shutters, fire and security, broadband — each trade with its own knowledge pack.
What she does
- Instant answers, real prices. From a list you wrote, not a guess.
- Urgency triage. Water through the ceiling reaches you now; the dripping tap books itself.
- Call-outs in the diary. Your booking link lands at the perfect moment.
- Regulars remembered. The landlord with six properties never re-explains which boiler is which.
If a price isn't on your list, she doesn't invent one. She says the honest thing — “that needs a proper look, let me book a free quote visit” — and books it.
A specimen conversation
Where it is today — honestly
Text answering is live in production. Voice answering — the same receptionist on the phone line — is built and in final testing. Each trade carries its own knowledge pack: an electrician's knows EICR certificates; a shutter fitter's knows survey visits and motor warranties.
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