Industries · Law Firms
Every enquiry answered. Never advised.
A person who has finally decided to call a solicitor doesn't leave voicemails — they call the next firm on the list.
Your receptionist answers on the first ring of a text, takes proper intake — name, number, matter type, urgency — and books the consultation while intent is hot. The case value she catches pays for years of her. Everything she says comes from the firm's own facts, and everything is on the record.
What she does
- Intake, not chat. Captured the way your fee earners want it, at 2am on a bank holiday.
- Your firm's own facts. Practice areas, fees, hours — unknown means a human confirms, never a guess.
- Urgent matters escalate. Flagged for an immediate callback, with intake already captured.
- Every word auditable. The full transcript and the reason for every action, on the record.
She never gives legal advice. Ever. Merits, outcomes and strategy get one answer — “that's exactly what the consultation is for” — followed by the booking.
A specimen conversation
Where it is today — honestly
Text answering is live in production. Voice answering — the same receptionist on the phone line — is built and in final testing. Document drafting support for fee earners is on the roadmap — always solicitor-reviewed, nothing invented.
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