Industries · Hotels & Guesthouses
Direct bookings, not commission.
Every answered enquiry that books direct is 15–20% commission an online agency doesn't take.
Your receptionist answers rooms, rates, check-in, parking, pets and breakfast instantly — in the guest's own language — and sends your booking link at the perfect moment. She never promises a room the booking system didn't confirm, so there are no overbooking apologies at the front desk.
What she does
- Rooms and rates, instantly. From your own knowledge, any hour.
- Never overpromises a room. She sends the link; the booking system decides.
- Any language, day one. A guest writes in French; she answers in kind.
- Guests remembered. Spring's dog question is autumn's context.
The rule that protects your reputation
Availability is the booking system's truth, not hers — she offers the link, never a promise.
A specimen conversation
GuestDo you allow dogs? And is breakfast included?
ReceptionistDogs are very welcome in our ground-floor rooms — £20 per stay, beds and bowls provided. And yes, the full Cumbrian breakfast is included in every rate.
GuestLovely. Have you got a lake view double next weekend?
ReceptionistLake View doubles are from £195 a night — availability lives in our booking system, so here's the direct link to check your dates. You'll always get the best rate booking direct.
Direct booking link sent · Guest captured · 18:42
Where it is today — honestly
Text answering is live in production. Voice answering — the same receptionist on the phone line — is built and in final testing. WhatsApp-first for international guests, on the same number as everything else.
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