Industries · Gyms & Studios

Membership answered at 10pm — when people actually decide.

Nobody joins a gym at 2pm. They decide at night, message three gyms, and join the one that answers.

The gym pack answers the questions that decide a joining fee: membership prices, class times, peak hours, trials and inductions — from the knowledge you keep. The 10pm enquirer gets a trial booked before the motivation wears off, and your front desk arrives to a full diary instead of a full voicemail.

What she does

Prices and class times. From your own timetable and rate card, never out of date by accident.
Trials booked at the peak of intent. The booking link lands the moment they're ready — usually at night.
Policies quoted honestly. Freezes, cancellations, student rates — your terms, word for word.
Members remembered. PT enquiries, class waitlists and regulars carry their history.

The rule that protects your front desk

Policy answers come from your terms word for word — she never invents a cancellation exception your team would then have to honour or fight.

A specimen conversation

CustomerHow much is membership? Do I have to sign up for a year? ReceptionistMonthly rolling membership is £34.99 with no annual contract, or £29.99/month on the 12-month plan. Off-peak is £24.99. Want to try it first? I can book you a free trial session this week. CustomerYeah go on, Thursday evening? ReceptionistHere's the trial booking link — Thursday evening slots are on it. Bring trainers and a towel; the team will show you round.

Trial booked · 22:31

Where it is today — honestly

Text answering is live in production. Voice is in final testing. She works from your timetable and terms as knowledge — when you change a class or a price, you change it once.

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