Industries · Gyms & Studios
Membership answered at 10pm — when people actually decide.
Nobody joins a gym at 2pm. They decide at night, message three gyms, and join the one that answers.
The gym pack answers the questions that decide a joining fee: membership prices, class times, peak hours, trials and inductions — from the knowledge you keep. The 10pm enquirer gets a trial booked before the motivation wears off, and your front desk arrives to a full diary instead of a full voicemail.
What she does
- Prices and class times. From your own timetable and rate card, never out of date by accident.
- Trials booked at the peak of intent. The booking link lands the moment they're ready — usually at night.
- Policies quoted honestly. Freezes, cancellations, student rates — your terms, word for word.
- Members remembered. PT enquiries, class waitlists and regulars carry their history.
The rule that protects your front desk
Policy answers come from your terms word for word — she never invents a cancellation exception your team would then have to honour or fight.
A specimen conversation
CustomerHow much is membership? Do I have to sign up for a year?
ReceptionistMonthly rolling membership is £34.99 with no annual contract, or £29.99/month on the 12-month plan. Off-peak is £24.99. Want to try it first? I can book you a free trial session this week.
CustomerYeah go on, Thursday evening?
ReceptionistHere's the trial booking link — Thursday evening slots are on it. Bring trainers and a towel; the team will show you round.
Trial booked · 22:31
Where it is today — honestly
Text answering is live in production. Voice is in final testing. She works from your timetable and terms as knowledge — when you change a class or a price, you change it once.
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