Industries · Enterprise Front Desk

One front desk. Every location. Every language.

A national brand answers thousands of enquiries a day — and usually can't audit a single one of them. Here, every reply is on a ledger.

The same receptionist that answers a Bolton plumber runs a multi-site enterprise: one tenant per location or brand, one operations console over all of them, and one auditable record of everything the AI workforce did and why. Customers are answered in their own language — the platform detects and switches across 28 — and every action lands in a ledger your compliance team can actually read.

What she does

Multi-site by design. A number per site, policies per brand, one console over everything.
Every action audited. Who acted, what they did, why, at what risk — exportable, per action, per site.
Authority has edges. Discounts stop at the limit you set; anything beyond lands in the approval inbox for a human thumb.
28 languages, measured. Automatic language switching with per-site analytics of what your customers actually speak.

Our creed, which is also the architecture

AI is the engine, never the authority. Models talk; engines decide prices, bookings and money. Governance is not a feature we added — it is the product.

A specimen conversation

CustomerHola, ¿tienen sucursal en Manchester? Necesito una cita esta semana. Receptionist¡Hola! Sí — nuestra sucursal de Manchester está en Deansgate. Le envío el enlace de reservas de esa sucursal con la disponibilidad de esta semana. ¿Prefiere mañana o tarde? CustomerPor la tarde, gracias. ReceptionistPerfecto — aquí está el enlace con las tardes disponibles en Manchester. Su consulta queda registrada para el equipo de esa sucursal.

Routed to Manchester · Answered in Spanish · On the ledger

Drowning in customer complaints? That deserves its own page: The Complaints Desk.

Where it is today — honestly

Multi-tenancy, the action ledger, deterministic policies, the approval inbox, worker performance and per-tenant language analytics are live in the product today. Voice is in final testing. Security reviews, DPAs and rollout plans are a conversation — bring your compliance team.

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